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Unser Service (außerhalb von Garantiefällen)

Sollte Ihnen der Hersteller nicht weiterhelfen können oder Ihr Flybook besitzt keine Garantieansprüche mehr, helfen wir Ihnen gerne weiter:

Für allgemeine und technische Fragen stehen wir Ihnen gerne zur Verfügung:

Telefon: 0049-40-6921 209-0
Telefax: 0049-40-6921 209-9
eMail: service@beamerservice.net

Wenn Sie ihr Gerät in Reparatur geben möchten, dann nutzen Sie unser Reparaturformular. Reparaturformular

Wir bieten auch einen Werkstattservice auf Chiplevel!
Sollte Ihr Gerät defekt sein und besitzt keine Garantieansprüche mehr, dann wenden Sie sich an uns.
Senden Sie das Gerät mit einer Fehlerbeschreibung zu uns und Sie erhalten umgehend einen Kostenvoranschlag, im Normfall bereits innerhalb 48 Stunden. Die Prüfkosten werden bei Reparatur nicht berechnet.

 

Hersteller-Hotline (bei Garantiefällen)

Bei technischen Problemen in der Garantiezeit sollten Sie sich lieber direkt an den Hersteller wenden:

Technische Hotline
Tel: 0900-5191294
(1,16 €/Min. aus dem Festnetz der deutschen Telekom)

Service Zentrum (RMA)
Tel: 0700-4Flybook / 0700-43592665
(0,12 €/Min. aus dem Festnetz der deutschenTelekom)

 

Garantiebestimmungen - Statement of limited warranty
(abstract from Dialogue Technology Corp. manual)

Dialogue Technology Corporation provides a one-year limited warranty for all complete unit Flybook models with an additional one-year extension provided by Dialogue Europe Corporation.
The warranties provided by Dialogue Technology Corporation in this statement do not apply to computers purchased from resellers.
The Flybook battery comes under warranty for 6 months and will be replaced if during the warranty period the duration became under 60 minutes.
All the services provided and connected to the warranty are inseparable from the performance of Flybook unless otherwise stated.
Nothing in this statement affects the statutory rights of customers that can in no way be waived or limited by contract.
These warranties provide specific legal rights and you may have other rights which vary from different jurisdictions.



What the warranty covers

  • The computer is warranted and provided free from defects in materials and workmanship.
  • The computer is warranted conforming to the official published specifications.
  • The warranty period starts from the effective date of sale, which coincides with the date of invoice or sales receipt unless Dialogue Technology Corporation or regional resellers inform you otherwise.
  • A part replacement will assume the warranty service status of the removed part only.
  • Unless Dialogue Technology Corporation and/or international extensions specify otherwise, these warranties apply only to the country or region in which you purchase the computers.

What the warranty does not cover

  • Any software programs purchased from third parties are not warranted, whether they are shipped or pre-loaded with the computer, installed subsequently or otherwise.
  • Damage caused by misuse, viruses, accidents, modifications, unsuitable physical or operating environments, or improper maintenance is not warranted.
  • Any integrated or peripheral devices not provided by Dialogue Technology Corporation are excluded from warranty.
  • The warranty is void by removal or alteration of identification labels on the computer or its parts.
  • Dialogue Technology Corporation does not warrant error-free operation of the hardware and software for the uninterrupted use of Flybook for lengthy intervals.

Liability Limitations

  • The total liability of Dialogue Technology Corporation arising out of this statement may be limited by the amount actually paid for the purchase of the product.
  • In no event shall Dialogue Technology Corporation be liable for costs of substitute products or services.
  • In no event shall Dialogue Technology Corporation be liable to any entity for any special, consequential, incidental or other damages, however caused and on any theory of liability, and whether or not breach of contract, negligence or otherwise, and whether or not Dialogue Technology Corporation has been advised of the possibility of such damage.
  • These limitations will apply notwithstanding any failure or non of essential purpose of any limited remedy provided herein.
  • The limitation of liability of Dialogue Technology Corporation is cumulative, with all expenditures of Dialogue Technology Corporation being aggregated to determine satisfaction of the limit.
  • The existence of claims or suits shall not increase or extend the limit under this statement.
  • In no event shall any resellers or suppliers of Dialogue Technology Corporation be liable for any direct, indirect, consequential or other damages arising out of this statement.
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letzte Aktualisierung: 04.03.2015
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